WARRANTY

Product Warranty Term
All new SMOQE products carry a thirty day Limited Warranty from date of purchase against defects in materials and workmanship. Unfortunately we cannot control how often the coil is lit.
If an item has been recieved as damaged upon delivery, please contact our email (hello@smoqecase.com) within 48hours upon recieving the item. Inquiries regarding defects past 48 hours will be considered as an incidental damage.

Exclusions and limitations
By purchasing your SMOQE case, you acknowledge that you have had an opportunity to review SMOQE warranty terms, have done so to the degree you need to be familiar with them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers in them. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

Warranty Service
We promise that your product will be defect-free in materials and workmanship. No warranty, expressed or implied, is made regarding any product’s merchantability or fitness for a particular purpose.

What isn’t covered
The warranty will not cover product failure because you broke it (any defect or malfunction that is caused as a result of misuse, failure to follow operating instructions, abuse, or use with improper or faulty equipment). It doesn’t cover incidental damages. Also, the warranty isn’t any good after you open any product that isn’t intended to be opened please don’t try and fix anything yourself. SMOQE does not warranty or provide service or support for any of the third party products.

If an item has been recieved as damaged upon delivery, please contact our email (hello@smoqecase.com) within 48hours upon recieving the item. Inquiries regarding defects past 48 hours will be considered as an incidental damage.

Documentation
To help ensure warranty claims are for genuine SMOQE products, our technical support department may require a receipt to complete your claim. If a receipt is required, you will be emailed requesting a copy be attached and sent to us via email.

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